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IT's honestly good business - as a shop and mechanic guy - the best tip you can give me is sending your friends to that particular place. If it's a "mom & pop" business, they can't compete with advertising so customer service and quality work is their calling card. It's why when a local place doesn't offer the kind of service that you're getting right now, we recommend that people walk away.
If you feel obliged to toss in a few dollars, then by all means do so. But you're buying new parts from them and you are giving them repeat service. In their eyes, you're already one of the better customers. Their service to you isn't something that they are doing just cause they are looking for a handout.
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